ENTRE Institute review: what Jeff Lerner's company sells now, what it costs and what buyers report
ENTRE Institute is the online-business and personal-development company Jeff Lerner launched with Adam Whiting, run by Lifestyle Design International, LLC in Las Vegas. Most people met it through YouTube ads for a low-cost ENTRE Blueprint course that led to business accelerators and coaching. In 2025–2026 it was rebuilt as “ENTRE: the Life Design company”, with memberships billed by a partner company and multi-day events costing $5,997 to $9,997. We read both versions of the seller's terms, Trustpilot, BBB, the Reddit threads and YouTube reviews that rank on Google, and the federal court dockets that name the company.
Our verdict (editorial opinion)
A real, long-running company whose old funnel drew repeated complaints about upsells, coaching costs and refused refunds. It has now changed its product and terms, so most reviews online describe something you can no longer buy. Buyers on BBB, Trustpilot and Reddit describe spending $5,000 to $40,000 on accelerators and coaching after a $39 entry course, and being refused refunds once the 15-day window had passed; ENTRE replies that its windows are in the signed agreement and that extra programs are optional. The new memberships have a clearer billing policy, but the events have only a three-day refund window and there is no independent data on results.
Last verified: 11 November 2026 · Research-based review · Prices, ratings and counts are as shown on the cited pages on that date
The short version
- What it is now: “Life Design”: an AI app (LD and Life Design OS) plus the ENTRE community, a weekly method called The Work, local chapters and multi-day events. Business training sits in higher membership tiers. Memberships are sold and billed by a partner company, Life Design Technologies, LLC; ENTRE itself sells the events.
- Price: $1 for a 14-day trial, then a 50% “Beta” discount on list prices of $37 to $997 a month. Core Plus, the tier that includes the ENTRE community, lists at $97 a month or $897 a year (billing policy). Events: Impact $6,997, The Workshop $5,997, Influence $9,997 (ENTRE terms).
- Refunds: membership charges after the trial are refundable if you ask before the next renewal (one claim per 12 months). Event registrations have a three-day window unless the event agreement says otherwise.
- The old ENTRE Institute: a $39 Blueprint course, then accelerators (about $4,000–$5,000 per buyer reports), EntreSoft software (about $199 a month) and coaching that buyers say cost $7,500 to $30,000. Its posted policy allowed 15 days to cancel accelerators, coaching and events, then “all funds paid are non-refundable”.
- Reputation: Trustpilot 4.3 from 1,314 reviews (only four in the past year); BBB rating A, not accredited, five complaints in three years. The Reddit threads that rank are negative but few.
- Court records: three federal lawsuits (2019, 2020 and 2023) alleged unwanted marketing calls under the Telephone Consumer Protection Act. All three were dismissed after settlement or by agreement, with no finding against the company. We found no FTC or state enforcement case.
Is ENTRE Institute legit?
It is a real company that has delivered courses, coaching, software and events since about 2017. Lifestyle Design International, LLC trades as ENTRE from an office at 7251 W Lake Mead Blvd in Las Vegas. BBB lists Jeffrey Lerner as co-founder, and the company publishes its terms, refund windows and an earnings disclaimer. It answers complaints on BBB and Trustpilot.
The cautions are about cost and refunds. The same story recurs on BBB, Trustpilot and Reddit: a cheap course or webinar leads to an advisor call, then to accelerators and coaching costing thousands. Buyers who later asked for refunds were told the window, usually 15 days or less, had passed. ENTRE's replies say the terms were in the signed agreement, that it tried repeatedly to get the buyer to take part, and that extra programs are never required.
Is Jeff Lerner a scam? We don't use that word. Below we set out what buyers say, what ENTRE says in reply, and what the court records show, with links.
What happened to ENTRE Institute?
- The old site is still up but no longer sells. entreinstitute.com still shows the ENTRE Institute pages, but its “Get Started” checkout address did not resolve on 11 November 2026 (a Cloudflare DNS error), and neither site offers the ENTRE Blueprint any more.
- The new home is designyourlife.com. ENTRE now calls itself the community “where Life Design is practiced”. Its About page names Jeff Lerner and Jaqueline Lerner and describes three related businesses: ENTRE (community, The Work and events), Life Design Technologies (the AI software) and Compassion-Based Transformation, Jaqueline Lerner's company, which sells a program called Awakened Heart.
- Business training has moved up the tiers. The Beta page lists AI training “paths” per tier, from using AI in your job (Core) to affiliate-style marketing (Core Plus), client services (Network) and building a business (ENTREpreneur and Founder).
- Referral income is part of the offer. Core Plus members can apply to a “Life Design Ambassador Program” in which eligible ambassadors “can be paid for qualified referrals”. ENTRE's disclaimer has long said some customers are also affiliates who earn commission for referring sales. That is relevant when you read success stories online.
- Not every page agrees. The Life Design OS membership page calls itself “an early preview, not a purchase page” and says pricing will be shared later, while the billing policy lists every price. Check the price at checkout.
What it costs now
| Membership (Life Design OS) | Monthly | Quarterly | Annual | What the tier adds |
|---|---|---|---|---|
| Core | $37 | $97 | $347 | LD and Life Design OS |
| Core Plus | $97 | $247 | $897 | ENTRE community, The Work, Ambassador Program eligibility |
| Network | $197 | $497 | $1,797 | Local chapters, consultant pathway |
| ENTREpreneur | $497 | $1,247 | $4,497 | Business-building tools |
| Founder | $997 | $2,497 | $8,997 | Team and company tools |
| ENTRE event | Listed price | Format | Refund terms (seller's wording) |
|---|---|---|---|
| Insight | Free with Core Plus or higher | 3 days, Las Vegas; requires one circuit of The Work | — |
| Impact | $6,997 | 7 days, Central Texas; requires Insight | Three calendar days after purchase unless the event agreement differs |
| The Workshop | $5,997 | 6 days, Santa Clara, Utah; requires Impact | Same |
| Influence | $9,997 | 9 days, Central Texas; requires The Workshop and a retreat | Same |
- Billing and renewal: per the billing policy, memberships renew automatically. Life Design Technologies, LLC is the merchant of record, and charges appear as “LifeDesignOS”.
- Beta discount end date: half price lasts until a tier is “fully released”, plus six months, so different members lose the discount on different dates.
- Old prices you may see quoted: the $39 Blueprint (in YouTube reviews and comments), a $4,900 “ENTRE Explorer Launch Bundle” (named in ENTRE's own BBB reply), EntreSoft at $199 a month and coaching at $7,500 for three months or $30,000 for a year (BBB complaints). ENTRE no longer publishes these, and we could not check them on a live seller page.
The fine print: refunds, cancellations and disputes
- Membership refunds: the $1 trial charge is non-refundable. After that, any membership charge is “fully refundable if we receive your refund request before that charge's next scheduled renewal”. This is limited to one approved claim per customer, account, card or household in any 12 months, and an approved refund ends access immediately.
- Cancelling a membership: in the app (Account → Billing → Cancel, “never more than 3 clicks”) or by email to support@lifedesigntechnologies.com. Cancelling without a refund keeps access until the paid period ends.
- Events: ENTRE's cancellation and refund policy gives three calendar days after purchase. After that the sale is final “except where a refund is required by law”. Missing an event or a prerequisite does not create a right to a refund, and registrations can't be transferred without written approval.
- The old ENTRE Institute policy (revised 29 Oct 2024, still posted on entreinstitute.com) allowed 30 days on Success DNA, the Success Path Masterclass and Foundations, and 15 days on accelerators, ENTRE Explorer, EntreSoft, coaching and events. Requests had to use a cancellation form; after the window, funds were “non-refundable” and later requests were at ENTRE's “sole discretion”. A buyer who defaulted on a payment plan received a credit that expired after six months.
- Disputes: ENTRE's terms require 30 days of informal resolution, then individual arbitration in Clark County, Nevada, with a jury and class-action waiver (small-claims court excepted). Liability is capped at what you paid for the event.
- Earnings: the disclaimer says ENTRE makes “no claims as to your success or ability to earn money”. The 2023 version still posted there also says ENTRE “does not offer a business opportunity”; the current version says it does not offer “a franchise or guaranteed money-making solution”. Both say ENTRE can't substantiate affiliates' income claims.
Court records: three settled phone-call lawsuits
We searched federal dockets in the RECAP archive on CourtListener, which copies records from the courts' PACER system. Three lawsuits name Lifestyle Design International, LLC. All three alleged unwanted marketing calls under the Telephone Consumer Protection Act (TCPA). None alleged course fraud, and none ended in a finding against the company.
- Javitch v. Lifestyle Design International LLC (N.D. Cal., 3:19-cv-00470, filed January 2019): the plaintiff alleged “hundreds of calls” with a prerecorded advertisement and also named Jeffrey Lerner personally. He dropped Lerner from the case in September 2019; the court's mediator reported in February 2020 that “the case settled”, and it was dismissed with prejudice in March 2020 (docket).
- Shepherd v. Lifestyle Design International, LLC (N.D. Cal., 4:20-cv-06891, filed October 2020): a proposed class action over calls to a mobile phone. Dismissed in May 2021 by agreement, with prejudice for the plaintiff and without prejudice for the class (docket).
- Charman v. Lifestyle Design International, LLC (S.D. Cal., 3:23-cv-00958, filed May 2023): the company filed an answer denying the claims and listing defences. The parties jointly asked for dismissal, and the case was dismissed with prejudice on 1 November 2023, each side paying its own costs (docket).
Regulators: in the sources we checked (FTC documents, federal dockets and news searches), we found no FTC or state attorney-general action against ENTRE, Lifestyle Design International or Jeff Lerner. Neither appears on the FTC's October 2021 list of companies sent its notice on money-making-opportunity claims (FTC list, PDF); the FTC notes that being on that list would not mean a company did anything wrong.
What customers and commenters say
About the allegations on this page. Statements from Reddit, Trustpilot or YouTube users are their own opinions or accounts. We quote or summarise them with a link and date; we have not verified them, and we do not present them as fact.
BBB
The BBB profile (file opened September 2023) shows an A rating; ENTRE is not BBB-accredited. It lists five complaints in the last three years, none in the last 12 months, all marked “answered” (two billing, two product, one sales). Four customer reviews are posted. Examples from the complaints page:
- June 2025: a buyer says they paid $14,000 in total, including $9,000 for a coaching program ($7,500) and an Insight event ticket ($1,500) they never used, and were refused a refund. ENTRE replies that it contacted the buyer repeatedly, enrolled him in a coaching cohort he did not attend, extended the ticket to two years, and that the request came well after the refund window.
- June 2024: a buyer says they paid about $1,800 for an affiliate course and $30,000 for 12 months of coaching, and asked for half the coaching back after six months. ENTRE says the request was outside its refund window, quotes the buyer saying the coaching was a good experience, and offered other coaching instead.
- March 2024: a buyer says they paid $297 and $4,900, received mostly motivational content, and were then pitched coaching at $7,000 to $30,000. ENTRE replies that the “ENTRE Explorer Launch Bundle” had a 15-day refund window and the request came about five weeks after purchase.
- October 2024: a coaching buyer complains about session quality and waiting for a cohort. ENTRE says no coaching time was lost and offered alternatives that the buyer declined.
Trustpilot
The ENTRE profile (designyourlife.com, merged with older ENTRE profiles, claimed in August 2024, on a paid Trustpilot plan) showed 4.3 from 1,314 reviews on 11 November 2026. Trustpilot notes that ENTRE has not invited reviews recently, “so reviews may not be representative”, and that it replied to 66% of negative reviews. Only four reviews were posted in the last 12 months, so the high score mostly reflects older reviews.
- Positive (older): reviewers praise the “one-stop-shop software and small-group coaching”, the questions that made them “delve deep”, and personal change “across all aspects” of life.
- “Big promises at big costs” (April 2026): the reviewer says they invested “tens of thousands of dollars” amid a “high-pressure upsell machine” and were refused a refund. ENTRE replies that the buyer enrolled in 12-month coaching in October 2023, stopped taking part, asked for a refund in November 2024 outside the window, and was offered a credit.
- Guarantee dispute (April 2026): a reviewer says ENTRE's “100% satisfaction guaranteed” was not honoured. ENTRE replies that the guarantee depends on “active participation” and a request within its stated timeframe.
- About $30,000 spent (June 2025): a reviewer describes moving from a roughly $50 course to a $5,000 course and then $30,000 in total, and calls it a “well designed financial pyramid”; that is the reviewer's opinion. ENTRE replies that no one is required to buy more programs.
- Mixed (January 2026): a three-star reviewer halfway through a course says they felt misled at purchase years earlier but now find the marketing and ads lessons useful and the videos well made.
We ran 14 natural Google searches (US, 11 November 2026), including “entre institute review”, “is entre institute legit”, “jeff lerner scam”, “entre institute reddit” and “entre institute refund”. Only one ENTRE thread ranked on page one. We also searched Reddit directly and read the comments in every relevant thread we found. Sentiment is our judgement of each thread as a whole.
| Thread | Google position (query) | Overall sentiment | Why |
|---|---|---|---|
| r/Scams “ENTRE Institute Online Marketing Program…” (Oct 2022) | #1 (entre institute scam); #5 (entre institute complaints); #9 (entre institute refund, jeff lerner lawsuit) | Negative | The poster says they went $40,000 into debt for the program and coaching, describes an unprofessional coach and a promised free year of coaching that never came, and says they did make money with the skills but it “wasn't worth the cost”. Replies are generic warnings about passive-income courses; one shares cheaper books and a Udemy course |
| r/Coffeezilla_gg “Jeff Lerner – Fake Guru or Real?” (Apr 2021, comments to 2026) | Not on page one | Negative | Mostly brief scepticism about YouTube ads; one commenter says they spent $35,000 and could have learned the same for free, and claims the software is white-labelled (unverified) |
| r/antiMLM “Entre Institute … MLM?” (Mar 2021) | Not on page one | Sceptical, low information | Commenters suspect a “sneaky MLM” but say they could find nothing specific beyond reviews and high add-on prices |
| r/antiMLM “Entre Institute?” (Jun 2020) | Not on page one | Sceptical, low information | The poster's friend had earned $23 from a referral; one reply finds the earnings disclaimer suspicious |
YouTube
- Vitaliy Gershfeld, “My Experiences With Jeff Lerner (Why I'm Not Happy)” (about 15,000 views, March 2022; ranks #8 for “is entre institute legit”): he says he read three Lerner e-books and bought the $39 introduction and was not happy with either. He calls the business models taught “legitimate” and says he won't call Lerner a scammer, but promotes an alternative (Wealthy Affiliate) through a link in his pinned comment, so weigh it accordingly. Of 60 top comments, most thank him; several describe a $199 or $297 upsell straight after the $39 checkout, and one complains of persistent calls, texts and emails.
- Ippei, “Jeff Lerner's Entre Institute Review” (about 3,400 views, January 2023; ranks #8 for “entre institute complaints”): it includes the account of someone who says he sold his car for $10,000 to pay for an accelerator of about $4,000, EntreSoft at about $200 a month and was offered coaching at $10,000 for three months, then went on alone. The channel promotes a different business model (local lead generation).
- “HONEST Review of The ENTRE Blueprint” (336 views, March 2024) ranks #1 for “entre institute reviews” but has almost no comments, and its creator links to his own business offer.
ENTRE's side
- ENTRE says it has helped “175,000+ students” on its reviews page and “over 300,000 students” on the Life Design Beta page; we can't verify either figure, and they differ.
- Its results page reports that, in a survey of 500 customers who completed the Life Design suite and income training, 100% reported a better quality of life and 63% higher income, and quotes named members. These are seller-run surveys and seller-chosen stories; the page adds that “individual results vary”.
- On BBB and Trustpilot it answers complaints in detail. Its consistent position is that refund windows are in the signed purchase agreement, that coaching depends on the member taking part, and that further programs are optional.
- The current membership billing policy is more generous than most in this niche: a refund on any membership charge requested before the next renewal (once a year), cancellation in three clicks, and written replies promised within 24 hours.
- All three court cases were about marketing calls, not about the training, and all ended without a ruling against the company.
How we counted the evidence
| Source | Positive | Negative / complaint | Notes |
|---|---|---|---|
| Trustpilot (1,314 reviews) | 4.3 average; many older five-star reviews | Recent reviews mainly about upsells and refused refunds | Only 4 reviews in the past year; not recently invited |
| BBB (5 complaints, 4 reviews) | A rating; every complaint answered | All five about refunds, coaching value or sales | No complaints in the last 12 months |
| Reddit (4 relevant threads) | None | 2 negative, 2 sceptical with little information | One thread ranks on Google; all anonymous and unverified |
| YouTube (3 ranking videos, 73 comments read) | Some say the mindset content was useful | Mostly sceptical about the $39-to-high-ticket path | Two creators promote alternatives |
| Courts and regulators | — | 3 TCPA lawsuits, all dismissed after settlement or by agreement | No FTC or state action found |
Our verdict
Caution. ENTRE is a real company that has sold training, coaching and events for years and answers its critics. The pattern in the complaints is consistent, though: a cheap entry product, then sales calls for accelerators and coaching costing thousands, and refund windows of 15 days or less that buyers say they missed. ENTRE has now replaced that model with Life Design memberships under a clearer billing policy. But its events still cost $5,997 to $9,997 with a three-day refund window, the program includes a paid referral path, and the new product is too new for independent reviews.
Not enough third-party information on results
We found no independent data on what ENTRE students earn, or on whether the new Life Design memberships and events improve members' lives. The figures available, such as a 500-person survey and named success stories, come from the seller. Almost all third-party reviews describe the old ENTRE Institute products, not what is sold today.
It may suit you if: you want a structured personal-development community, you will start with the $1 trial or a monthly plan, and you will note the renewal date. Skip it, or wait, if: you are buying to make money online, you are being invited to a $6,000-plus event, or you can't afford to lose the fee once a three-day window has passed.
Before you pay: ask which company you are paying (ENTRE or Life Design Technologies), get the refund terms for that purchase in writing, screenshot the price at checkout, and request any refund in writing before the deadline.
What we like
- Real operating company with published terms and disclaimers
- New membership billing policy: refund before next renewal, three-click cancellation
- BBB rating A; every complaint answered
- Low-cost $1 trial and monthly plans
What to watch out for
- Long history of complaints about upsells into $5,000–$30,000 coaching
- Refund windows of 15 days (old) or three days (events); later requests refused
- Events cost $5,997–$9,997 and require completing earlier steps
- Paid referral (Ambassador) path built into the membership
- No independent outcome data; new product barely reviewed
- Arbitration and class-action waiver
Corrections and right of reply. If you are Jeff Lerner or Lifestyle Design International, LLC (ENTRE) or represent the seller, or you think anything here is wrong or out of date, email hello@active-learning-site.com with the page and a source. We will check it, correct the page if needed and publish a factual response from the seller.
Alternatives
- Another affiliate-marketing program that started with a cheap course and led to big upsells: our Legendary Marketer review.
- A membership with low monthly fees and narrow refunds: our Wealthy Affiliate review.
- Another big-name program built on $1 trials, events and renewals: our Dean Graziosi Mastermind review.
- For a personal-growth subscription with a written refund window: our Mindvalley review.
- Other programs we checked: creator course reviews.
ENTRE Institute FAQ
Is ENTRE Institute legit?
It is a real company, Lifestyle Design International, LLC dba ENTRE, in Las Vegas, with published terms and an A rating on BBB. Many buyers complain about upsells into expensive coaching and refused refunds; ENTRE says its refund windows are in the purchase agreement.
Is Jeff Lerner a scam?
We don't use that word. Above we summarise buyer complaints, ENTRE's replies and the court records. The three lawsuits we found were about marketing calls and were settled or dismissed by agreement.
How much does ENTRE cost now?
Life Design memberships list at $37 to $997 a month after a $1, 14-day trial, currently at 50% off during the Beta. Core Plus, which includes the ENTRE community, lists at $97 a month or $897 a year. ENTRE's events cost $5,997 to $9,997.
How much was the ENTRE Blueprint?
Reviewers and buyers describe it as $39. ENTRE no longer offers it on its current sites.
Can I get a refund from ENTRE?
For memberships, the billing policy refunds any charge after the $1 trial if you ask before the next renewal, once in 12 months. For events, you have three calendar days. Under the old ENTRE Institute policy, accelerators and coaching had 15 days.
How do I cancel ENTRE?
Memberships: Account → Billing → Cancel in Life Design OS, or email support@lifedesigntechnologies.com. Event refunds: email support@designyourlife.com from the address you registered with. Keep the confirmation.
Is ENTRE an MLM?
ENTRE's older disclaimer said it does not offer a business opportunity. Its disclaimer also says some customers earn commission by referring sales, and Core Plus members can apply to a paid Ambassador referral program. Reddit users have asked the question, but we found no regulator finding either way.
Has ENTRE been sued?
Three federal lawsuits from 2019 to 2023 alleged unwanted marketing calls under the TCPA. One also named Jeff Lerner, who was dropped from the case. All three were dismissed after settlement or by agreement.
Sources and last verified
Last verified: 11 November 2026. Official pages, court dockets and community sources were read on that date; allegations are the posters' own and unverified.
- Life Design OS billing policy (seller) — read 11 Nov 2026; prices, trial, refunds, cancellation
- Life Design OS homepage (seller) — read 11 Nov 2026
- Life Design OS Beta page (seller) — read 11 Nov 2026; tiers, Ambassador Program, student figure
- Life Design OS membership page (seller) — read 11 Nov 2026
- ENTRE / Design Your Life homepage (seller) — read 11 Nov 2026
- ENTRE membership page (seller) — read 11 Nov 2026
- ENTRE terms, effective 31 Jul 2026 (seller) — read 11 Nov 2026; event prices, arbitration
- ENTRE cancellation and refund policy (seller) — read 11 Nov 2026
- ENTRE About page (seller) — read 11 Nov 2026
- ENTRE events page (seller) — read 11 Nov 2026
- ENTRE results page (seller) — read 11 Nov 2026
- ENTRE Institute homepage (seller) — read 11 Nov 2026
- ENTRE Institute refund policy, revised 29 Oct 2024 (seller) — read 11 Nov 2026
- ENTRE Institute disclaimers (seller) — read 11 Nov 2026
- ENTRE disclaimers, current (seller) — read 11 Nov 2026
- ENTRE Institute student reviews page (seller) — read 11 Nov 2026
- ENTRE Institute story page (seller) — read 11 Nov 2026
- Trustpilot: ENTRE (designyourlife.com) — read via Apify 11 Nov 2026; 1,314 reviews
- BBB: ENTRE, Las Vegas NV — read via Apify 11 Nov 2026
- BBB: ENTRE complaints — read via Apify 11 Nov 2026
- Javitch v. Lifestyle Design International LLC, N.D. Cal. 3:19-cv-00470 (docket and complaint) — read 11 Nov 2026
- Shepherd v. Lifestyle Design International, LLC, N.D. Cal. 4:20-cv-06891 (docket and complaint) — read 11 Nov 2026
- Charman v. Lifestyle Design International, LLC, S.D. Cal. 3:23-cv-00958 (docket, answer and dismissal order) — read 11 Nov 2026
- FTC: October 2021 recipients of Notices of Penalty Offenses (PDF) — read via Apify 11 Nov 2026
- Reddit r/Scams xu0hhe — post and comments read 11 Nov 2026
- Reddit r/Coffeezilla_gg ms8km6 — post and comments read 11 Nov 2026
- Reddit r/antiMLM m5tda7 — post and comments read 11 Nov 2026
- Reddit r/antiMLM hggflw — post and comments read 11 Nov 2026
- YouTube: Vitaliy Gershfeld, My Experiences With Jeff Lerner — transcript and top comments read 11 Nov 2026
- YouTube: Ippei, Jeff Lerner's Entre Institute Review — transcript and comments read 11 Nov 2026
- YouTube: HONEST Review of The ENTRE Blueprint — transcript read 11 Nov 2026
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